Marble Surface

Warranties & Exchanges

All sales are final. We highly suggest purchasing a color ring to ensure you are properly color matching your client. Contact us today to purchase one!


Please be sure to review Alinea’s Warranty before your purchase at


I have an issue with my hair. What do I do?

First, contact CRŪ to troubleshoot. If it can not be resolved, we will reach out to Alinea and process the hair under their warranty. All purchases made through CRŪ are final. 


Can I color the hair?

If you are going to color, you risk the integrity of the hair. We recommend doing a test on a small piece of the hair so that the desired results are achieved while maintaining the integrity of the hair. We recommend either Redkin shades EQ processing solution or Wella 1.9%.


*Please note, any chemical treatments done to the hair immediately voids the warranty